# Rhone pulls back from wholesale, redirects marketing spend to owned channels to protect margin and control customer data *The activewear brand's CMO says the shift preserves differentiation and lets the company own the customer relationship.* By **Jenny Huang Goodman MPA MSc MHSA, Principal** — The Stash Edge, Hako Shikin LLC. Published 2026-08-26. Canonical: https://www.pops4.com/stash/articles/rhone-2026-08-26t12-4 Subject: Rhone Tags: distribution, wholesale, direct-to-consumer, customer data, margin management, activewear --- Rhone, the men's activewear brand, is moving marketing dollars and inventory allocation away from wholesale partners and toward its own website and retail stores, according to Marketing Dive. The company's CMO described the shift as a strategic inflection point—a deliberate rebalancing to protect margin, control brand presentation, and capture first-party customer data that wholesale partners do not share. The mechanics are straightforward. Rhone is reducing the portion of product sent to third-party retailers and increasing the share available through its direct-to-consumer site and owned stores. Marketing budgets that once supported wholesale placements now fund acquisition and retention on owned properties. The CMO told Marketing Dive the move reflects a need to differentiate in a crowded activewear market where wholesale shelf space offers little control over merchandising, pricing, or customer experience. The underlying mechanism: wholesale distribution trades volume for margin and customer insight. A brand that sells through a department store or multi-brand e-tailer pays a wholesale discount—often **40 to 50 percent** off retail—and surrenders control of how the product is displayed, bundled, or discounted. More importantly, the retailer owns the customer data. The brand never sees the email, the browsing behavior, or the lifetime value signal. When a customer buys Rhone pants at a third-party site, Rhone gets a purchase order but no relationship. That limits the brand's ability to remarket, upsell, or build a retention loop. In a market where customer acquisition cost continues to rise, losing the data means losing compounding advantage. Rhone's shift acknowledges that margin compression and data blindness are not sustainable at scale. A small physical-product brand can run the same play without abandoning wholesale entirely. Start by auditing current wholesale accounts and identifying which partners generate true incremental volume versus which simply redirect customers who would have bought direct. Pull product allocation from the latter group first. Redirect that inventory to your own site and use the recovered margin to fund paid acquisition on Meta or Google Shopping, targeting the same zip codes or interest segments your wholesale partner served. For example, if a regional outdoor retailer in Colorado carried your hiking gear, reallocate **20 percent** of that stock and run a three-week paid campaign targeting Colorado hikers with a direct offer—free shipping over fifty dollars, a fit quiz, or a loyalty points incentive. Track customer lifetime value from both channels over ninety days. If direct customers reorder at twice the rate and provide email opt-ins you can remarket to, the data gap becomes visible and actionable. Scale the reallocation accordingly. The key is not to burn wholesale relationships overnight but to test, measure, and shift incrementally based on retention and margin data your owned channel delivers. For execution: build a simple spreadsheet that compares wholesale revenue per unit against direct revenue per unit after accounting for acquisition cost. Add a column for customer data value—email capture rate, average reorder rate, and lifetime value. Run a sixty-day test with one wholesale partner. Reduce their allocation by **15 percent**, add that inventory to your site, and invest the margin delta in a targeted paid campaign. Use dynamic product ads on Meta or Shopping ads on Google with creative that emphasizes benefits your wholesale partner could not communicate—fit guarantee, founder story, or a product comparison tool. Measure not just first-order revenue but ninety-day repeat rate and email engagement. If owned-channel customers demonstrate higher lifetime value and you capture their data for future campaigns, the case for reallocation writes itself. Scale the strategy across other wholesale accounts, prioritizing those where brand presentation is weakest or where the retailer competes on price alone. The broader pattern: as acquisition costs rise and third-party cookies disappear, first-party data becomes the only durable moat. Wholesale once provided distribution reach a small brand could not afford to build alone. Today, paid social and search let a one-person brand access the same audience at comparable cost—while keeping the customer relationship and the data that powers retention. Rhone's move signals that even established brands with wholesale legacy are rethinking the trade-off. For a smaller brand, the lesson is to treat wholesale as a test channel, not a growth engine, and to shift allocation toward owned channels as soon as unit economics and data capture prove the case. ## The takeaway Shift inventory from wholesale to owned channels when direct customers deliver higher lifetime value and first-party data you can remarket against. --- ## Publisher **Hako Shikin LLC** — Virginia Beach, Virginia. Founded 1997. ASI 217876 · DUNS 18-204-6339. Principal and author: **Jenny Huang Goodman MPA MSc MHSA**. - Author: https://www.huanggoodman.com/about - LLM context: https://www.pops4.com/stash/llms.txt - MCP endpoint, for AI agents: https://mcp.pops4.com/mcp - Client dashboard: https://dashboard.pops4.com/ - Catalogue: 70,000+ products, 200+ brands