Per Entrepreneur, Chris Stafford launched Thirteenth Floor as a side project in a strip mall 24 years ago; the brand now employs 4,500 seasonal workers every Halloween and is expanding into Christmas experiences.
ReadingThe steal: if your product model works in one location during a peak season, don't build a year-round business; build a network of seasonal replicas. Thirteenth Floor proved this with Halloween—same experience, multiple cities, 4,500 workers hired for 6-8 weeks. Now test the same model on Christmas (which they're doing). Don't hire permanent staff for a seasonal product; hire contract labor in bulk per location, train on a script, and rotate. Build SOPs so rigid that a new hire at location five operates identically to location one. Your margins come from labor arbitrage (seasonal pay is 30-40% lower) and density (fill seats across 10 cities, not one).
MY STASH TAKEThis is unglamorous scaling: Thirteenth Floor didn't invent haunted houses, didn't create a better scary experience, didn't even go direct-to-consumer. They just built a repeatable location model, trained people quickly on standard scares, and opened the same venue in different strip malls. The secret is seasonal. Once you prove you can fill seats in one city on Halloween, you've got a playbook: replicate it in 10 cities with minimal capex, hire seasonal labor, and rotate the whole thing every October. They're now testing Christmas—same locations, different set dressing, same labor pool. That's how you get to multimillion-dollar without becoming a hospitality behemoth.
WatchWatch for Thirteenth Floor testing spring or summer horror pop-ups in 2027 to extend the seasonal labor model.