Bec McCall walked out of HERO's Sydney office in late December to launch We Were Here, a narrative-focused creative studio built around single-family offices and heritage hospitality clients who budget creative as investment, not expense.
McCall spent three years as group creative director at HERO, where she led brand work for clients including Tourism Australia and Qantas before the agency's parent network began consolidating regional operations in Q3 2024. She previously held creative director roles at The Monkeys (now part of Accenture Song) and Clemenger BBDO, working across Diageo Reserve, Fairmont Hotels, and Louis Vuitton Australia. We Were Here will not pitch for project work. The studio operates on annual creative partnerships starting at AUD $240,000, with a maximum of six simultaneous clients.
The departure reflects a pattern playing out across Australian creative markets: senior practitioners with luxury and hospitality books are exiting holding-company agencies for independent models that allow margin control and client selectivity. Three comparable studios launched in Sydney and Melbourne between August and November 2024, each targeting the same narrow client segment—private capital allocators and premium hospitality groups willing to pay retainer rates 40-60% above traditional agency day-rates in exchange for dedicated senior attention. McCall's move is cleaner than most. She owns the studio outright, has no venture backing, and will not scale beyond eight full-time employees. The business model depends entirely on whether six principals will pay $20,000 monthly for creative direction they could theoretically hire in-house for $180,000 annually. The math works if clients value outside perspective and avoid the overhead of a single senior creative on payroll.
What matters here is timing. Australian luxury hospitality is entering its first serious development cycle since 2019. Four new ultra-luxury properties will open between Sydney and Queensland's Whitsundays in 2025, each requiring brand architecture, guest experience design, and content strategies that traditional agencies handle poorly. Single-family offices managing these developments want creative partners who understand wealth preservation and intergenerational messaging, not performance marketing and social media engagement. McCall is positioning We Were Here as the studio that translates patient capital into patient creative—brand work designed for 10-year asset holds, not 90-day campaign windows.
Watch three things. First, whether McCall locks two anchor clients before March 2025—without them, the studio will need bridge capital by June. Second, whether former HERO clients follow her independently, which would indicate the value resided with McCall's relationships rather than the agency's infrastructure. Third, how quickly comparable independents in Melbourne and Sydney begin competing for the same six-client limit. If the model works, Australia will have a dozen of these studios by December 2025. If it fails, most will fold back into consultancies or take acquisition offers from mid-tier agency networks looking to buy luxury credibility.
We Were Here's first project launches in February 2025 with a private hotel group McCall will not name publicly. That timeline suggests the client relationship predates her departure by at least 90 days.